Refund and Returns Policy

Overview

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• Sign into your account.
• Find the order in My Orders, and click the “Return Item” button.
• Select the item(s) you would like to return, indicate the reasons, and submit.
• Select the mailing method: self-sending, dropping of at our retail, or pickup service.
• Our customer support team will contact you as soon as possible,
• We will confirm the parcel immediately after we receive the return, update the status of the return, and refund within 7 working days. The refund will be credited to your account for future use.

Return Conditions

Items returned must be in their unused condition with the original packing. We do not accept a returned item that shows wear and tear, damaged, washed, or altered in any way. We do not accept returned items that were sent back by you directly without checking with us first. The return should be made at the customer’s own expense or it can be delivered to any of our retailers.

Refunds

Returns will be processed within 7 days of receipt of your package. The refund will be credited to your account for future use.